m71 Privacy Policy — How We Handle Your Data

1 Information We Collect

m71 collects personal data from players in order to operate the platform safely, process financial transactions, comply with anti-money laundering (AML) obligations, and deliver a personalised gaming experience. The categories of data we collect are set out below.

Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you provide us with information that may include:

• Identity data: Full name, date of birth, gender, and nationality as shown on your government-issued identity document.
• Contact data: Bangladeshi mobile phone number, email address, and residential address (district, city, and postal code).
• Identity verification documents: Copies of your National Identity Card (NID), passport, birth certificate, or other documents submitted during KYC.
• Financial data: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details, transaction histories, deposit and withdrawal amounts.
• Account credentials: Your chosen username and encrypted password. m71 never stores passwords in plain text.
• Communications data: Records of your correspondence with m71 support via live chat, email, or any other channel.

Information Collected Automatically

When you access and use the m71 platform, we automatically collect certain technical and behavioural data, including:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, wagers placed, session duration, click patterns, and navigation paths within the platform.
• Location data: General location inferred from IP address (country and city level). m71 does not access precise GPS location data.
• Cookie and tracking data: Data collected via cookies and similar technologies as described in the Cookies section of this policy.

Information from Third Parties

In certain circumstances m71 may receive data about you from third parties, including identity verification service providers used during KYC, payment processors confirming transaction status, and fraud detection partners flagging suspicious activity patterns. Such data is processed solely for the purposes of account security, fraud prevention, and regulatory compliance.

2 How We Use Your Data

m71 processes your personal data only where we have a lawful basis for doing so. The primary purposes for which we use your data are as follows:

Marketing Communications

m71 will only send you promotional emails or SMS messages if you have explicitly opted in to receive such communications during registration or via your account settings. You may withdraw your consent to marketing communications at any time by updating your preferences in your account settings or by contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform.

Automated Decision-Making

m71 uses automated systems to flag potentially fraudulent account activity, detect underage gambling, and monitor responsible gaming indicators. Where an automated process results in a consequential decision affecting your account (such as a temporary suspension), you have the right to request a manual review by a member of the m71 compliance team by contacting [email protected].

3 Data Sharing & Disclosure

m71 does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

Service Providers and Partners

m71 works with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other financial institutions involved in processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers who assist in verifying the identity and age of players.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data in connection with game delivery and fairness auditing.
• IT infrastructure and cloud providers: Hosting and database service providers who store platform data under industry-standard security protocols.
• Fraud and security vendors: Specialist providers who assist in detecting and preventing fraudulent activity on the platform.

All third-party service providers are contractually prohibited from using your data for any purpose other than the specific service they provide to m71.

Legal and Regulatory Disclosure

m71 may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or other government authorities where required to do so by applicable law, court order, or where disclosure is necessary to prevent, detect, or prosecute criminal activity including money laundering and fraud.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of m71's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material change in how your data is processed.

4 Cookies & Tracking Technologies

m71 uses cookies and similar tracking technologies (such as web beacons and local storage) to maintain the functionality of the platform, keep you logged in between sessions, detect fraud, and understand how players navigate the site so we can improve the experience.

Types of Cookies We Use

• Strictly necessary cookies: These cookies are essential for the platform to operate. They maintain your login session, remember your language and currency preferences, and protect the platform from cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where users encounter errors. This data helps m71 identify and fix usability issues.
• Functional cookies: These cookies remember your preferences (such as display settings) and personalise your experience on return visits.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the m71 platform. Instructions for managing cookies vary by browser — refer to your browser's help documentation for specific guidance. Strictly necessary cookies cannot be disabled via browser settings without logging out and losing your session.

Third-Party Cookies

Some game providers (such as Pragmatic Play and Evolution Gaming) may place their own cookies when their game content is loaded in the m71 interface. These cookies are governed by the respective provider's privacy policies and are used primarily for game session management and fairness logging.

5 Data Security & Retention

Security Measures

m71 implements a layered security architecture to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and m71 servers.
• AES-256 encryption for sensitive data at rest, including identity documents and financial records.
• SMS OTP two-factor authentication for account login and withdrawal confirmation.
• Regular penetration testing and security audits conducted by independent security professionals.
• Role-based access controls ensuring that m71 staff can only access the data necessary for their specific function.
• Automated intrusion detection systems monitoring for unusual login patterns and suspicious transactions in real time.

While m71 takes all reasonable steps to protect your data, no online system is completely immune to security risks. In the event of a data breach that is likely to affect your rights, m71 will notify affected players without undue delay.

Data Retention

m71 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our AML obligations. In general:

• Account data and KYC documents are retained for a minimum of five (5) years from account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications and support records are retained for three (3) years from the date of the interaction.
• Marketing preferences and consent records are retained for as long as your account is active plus two (2) years.
• Analytics and usage data in anonymised form may be retained indefinitely for platform improvement purposes.

When retention periods expire, your data is securely deleted or irreversibly anonymised.

6 Your Data Rights

As a player on the m71 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account username.

Right of Access

You have the right to request a copy of the personal data m71 holds about you. We will provide this information in a structured, commonly used, and machine-readable format within thirty (30) days of receiving a valid request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update certain account details (such as your email address or phone number) directly through your account settings, or contact [email protected] for changes to identity data.

Right to Erasure

You may request that m71 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis for processing exists. Please note that m71 may be required by law to retain certain data (particularly financial and KYC records) for the periods specified in the Data Retention section above, in which case full erasure may not be immediately possible.

Right to Restriction of Processing

You have the right to request that m71 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed or where you have objected to processing pending verification of legitimate grounds.

Right to Data Portability

Where processing is based on your consent or contract performance and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to have it transmitted to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data where m71 relies on legitimate interests as the lawful basis. You also have an absolute right to object to the use of your data for direct marketing purposes at any time.

7 Third-Party Services

The m71 platform integrates with a number of third-party services to deliver its full functionality. While m71 carefully selects its partners and ensures contractual data protection obligations are in place, your use of certain features may involve data being processed by these third parties under their own privacy policies.

Game Providers

Games available on m71 are delivered by established international providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, your session may be logged by the relevant provider for fairness auditing, responsible gaming monitoring, and technical support purposes. These providers operate under their own data protection frameworks and are independently audited.

Payment Partners

Deposit and withdrawal transactions are processed via third-party payment networks including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Each payment partner operates under its own privacy policy and is regulated by the Bangladesh Bank. m71 receives only transaction confirmation data (amount, reference number, and status) — your full payment credentials remain with the payment provider and are never transmitted to or stored by m71.

Analytics Tools

m71 may use privacy-respecting analytics tools to understand platform usage patterns in aggregate. Any analytics data shared with such tools is anonymised prior to transmission and cannot be used to identify individual players.

External Links

The m71 platform does not contain links to external third-party websites. This Privacy Policy applies solely to data processed by m71 in connection with the m71 platform at https://m71.today.

8 Policy Updates & Contact

Changes to This Privacy Policy

m71 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via email or an in-platform notification. Your continued use of the m71 platform after a policy update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically. The most current version will always be available at https://m71.today/privacy-policy.

Children's Privacy

m71 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If m71 discovers that a player under the age of 18 has registered an account, we will immediately close the account, delete all associated personal data, and reverse any associated financial transactions in accordance with our Terms & Conditions. If you believe a minor has registered on m71, please notify us immediately at [email protected].

Contact Our Data Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way m71 processes your personal data, please contact our data protection team using the details below. We are committed to resolving all privacy-related queries promptly and transparently.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response time: We aim to acknowledge all privacy enquiries within 48 hours and provide a substantive response within 14 business days.
• Operating hours: Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).